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8 Easy TIPS

To help Move Your Communications to the Cloud

You may have heard a lot about the benefits of cloud communications, and how it releases businesses from the costs, risks and limitations of outdated, premises-based phone solutions. One thing you may not know, however, is just how easy it is to implement. Here are 8 tips to ensure your business’s move to the cloud goes off without a hitch:

Ensure executive sponsorship

Make certain your CTO, CEO and main technology implementers are a part the solution selection process and help create internal support and enthusiasm from the top down.

Add new capabilities to make your team more productive

In addition to HD-quality voice, be sure to make use of the video conferencing, contact lists, desktop and application sharing, instant messaging and presence that’s at your fingertips. Integrating your new cloud communication capabilities with other applications, such as your CRM tools. The goal is to streamline by removing the errant apps that are being used disjointedly

Build a project plan and share it widely

Failure to communicate is the number one reason most technology adoptions fail. Firstly, get input from power users or specific personas to make sure you project plan accounts for them. Tell your team when your new solution is coming and what to expect. Send periodic status updates to keep everyone informed.

Set up a user group

This group can help you shape your new tools to support the way you and your team work. They can try out new capabilities, write their top 5 tips and serve as your evangelists for your new services.
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Distribute quick reference guides

Share any operational guides your service provider makes available and supplement them with tips of your own that specifically speak to your environment.

Set aside training time

Most cloud communication solutions are highly intuitive. But the more you know up front, the more productive you can be during and after the transition. Equip your team with what they need to know to hit the ground running. Don't forget to download the apps and even message and call each other right during your training!

Train-the-trainer

Train a group of super-users who then are poised to train others and cascade information quickly across your organization. Using a standard presentation ensures all functions are covered in the same way and promotes a shared understanding.

Engage all of your sites

Failure to communicate is the number one reason most technology adoptions fail. Firstly, get input from power users or specific personas to make sure you project plan accounts for them. Tell your team when your new solution is coming and what to expect. Send periodic status updates to keep everyone informed.

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If you’d like to know more about moving to cloud communications, reach out to the experts at Comporium for free advice on making the transition. Contact us today.
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